Ebbinghaus discovered that when we first learn a new subject or skill we struggle, but the rate at which we acquire knowledge quickly increases as we gain mastery until we reach a point of diminishing returns and eventually level off. This pattern is consistent regardless of what the content or topic is.
For trainers, this means that we need to expect and prepare our learners for an initial struggle and challenges when they learn new terminology and content, such as a disease state. However, once it “clicks” and they have a learning breakthrough, they will make faster progress.
To understand the workings of the brain, Ebbinghaus experimented on himself. He tested his ability to remember a string of words over different periods of time. He found a consistent pattern to the decline of his ability to recall these words over time. Immediately after the learning event, his recall was 100 percent, but his memory dropped sharply during the first few days and was exponential until it flattened out and he had lost about 80% at around 31 days after the learning event. This is called the Ebbinghaus Forgetting Curve.